Should I invest in new or pre-owned equipment?

The decision to buy new or used gym equipment depends on a few factors. Used or pre-owned gym equipment is available at a much cheaper price, but also comes with pre-existing wear and tear. The biggest downside to purchasing new exercise equipment is the higher cost. Whichever you decide, our team offers a complete range of servicing and maintenance for your equipment. Preventative maintenance can keep your exercise equipment running seamlessly whether it is new or used.

Which brands of exercise equipment do you offer?

You can find over 65 exercise equipment brands available on our website. Learn more by visiting our brands page.

If I purchase equipment from Exercise Unlimited, do I have to move and assemble it myself?

Once you’ve purchased exercise equipment from us, your job is done. Our experts will deliver, assemble, and install your exercise equipment for you.

What is your return policy?

We want you to be totally satisfied with your purchase from Exercise Unlimited. 

Returns on new items are accepted within 30 days from the date of purchase as long as the item is in its original packaging with all owner manuals, parts, and accessories. If you need to ship the product back, you are responsible for the shipping charges. 

Accepted returns are refunded at the original purchase price, plus applicable sales tax, in the original payment method. Customers who paid by cash will be refunded by company check within 14 days. Unfortunately, we are not able to refund any delivery, shipping, or set up charges. If are not able to bring the item back to our warehouse and require the use of our trucks for pickup, additional charges may apply. 

All sales are considered final for the following items: Clearance items, discontinued items, and pre-owned products. Accessories must be returned in unopened, original packaging to receive a full refund.

I want to purchase something on your site but I don’t see an option to add it to my cart. How do I go about purchasing from Exercise Unlimited?

Our website functions as a virtual showroom, allowing you to see everything we offer from the comfort of your own home. If you’d like to purchase exercise equipment from us, please give us a call at 901-335-6993.

I am interested in commercial equipment, can you help me?

We offer bulk discounts and can fill your entire commercial gym, business, school, or institution with the highest quality exercise equipment from top fitness brands. We also offer delivery, set-up, and installation in the Greater Memphis area. Please contact us for a quote!

Do I have enough room for this exercise equipment in my space?

We can’t answer that without seeing your space, but we do offer 3D rendering software that can provide a precise visual of where to place each piece of equipment based on your available space.

Do you offer free shipping?

We do occasionally offer free shipping on certain items. Give us a call at 901-335-6993 or email us and we will be happy to look at your options.

Do you have financing options available?

We offer financing through Synchrony Bank with approved credit, as well as personal and business credit cards. Visit our financing page for more information.

What type of exercise equipment should I get?

Your fitness equipment should be based on your goals, budget, and space. Think about which exercises your users prefer and if you need more than one type. We can assist in determining the ideal combination according to your customers and the space available.

How do I maintain my exercise equipment?

To ensure that your fitness equipment remains in optimal condition, always adhere to the manufacturer's care and maintenance guidance. Additionally, it's essential to perform routine maintenance. Visit our services page to learn more about our maintenance agreements and tune-up services.

Can I use exercise equipment if I have a medical condition?

Many medical conditions do not stop people from using exercise equipment. However, always consult your doctor before beginning a new workout regimen or operating new exercise equipment.

Should I buy exercise equipment for my home or join a gym?

Whether to buy exercise equipment for your home or join a gym depends on personal preference and circumstances. Owning your own exercise equipment allows you to exercise at home on your own schedule, but a gym will offer a variety of equipment and potential access to personal trainers. If you’re interested in creating a home gym, give us a call at 901-335-6993 to discuss your options.

How do I know which exercise equipment brand to purchase?

Narrow your exercise equipment brand options by budget, company reputation, and extended warranty availability. When you do your research, you can feel confident in your selection. With over 60 top brands to choose from, our staff is eager to guide you through the decision-making process.

Does Exercise Unlimited offer a warranty on equipment?

Every product comes with a standard manufacturer warranty; terms and conditions differ for each piece of equipment. In addition, we stand behind the products we sell and want to make sure that you are satisfied with your purchase from us.  If there is ever an issue, please don’t hesitate to contact us.